Privacy Policy

This Privacy Policy (the “Policy”) explains how Trucking Systems LLC (the “Company”, “we”, “us”) processes personal data when you use the yuk.uz website, the Yuk.uz mobile app for iOS and Android, and related services (together, the “Platform”).

The Company is the controller of your personal data and determines the purposes and means of its processing. We process data in accordance with the Law of the Republic of Uzbekistan “On Personal Data” and other applicable laws.

By using the Platform, you confirm that you have read this Policy. If you do not agree with it, please do not use the Platform.

We collect only the data the Platform needs to operate:

• Account data: phone number, name, selected role (cargo owner, carrier, forwarder), profile photo.
• Verification data: documents and images of documents you upload to confirm your identity, company or vehicle.
• Listings and vehicles: details about cargo, routes, dates, rates, payment terms and vehicles, plus attached photos and documents (e.g. TIR, CMR, T1).
• Messages and reviews: your conversations with other users in the built-in chat, attachments, reviews and ratings.
• Location: your device location — only while the app is in use and only with your permission.
• Technical data: device model, OS and app version, IP address, push notification token, active session details, error logs.
• Website enquiries: the name, phone, email and message you enter in the contact form.
• Website usage data: cookies and anonymised visit statistics collected by Yandex Metrica.

The app does not ask for bank card details, and we do not make automated decisions based on your data that produce legal effects for you.

The app asks for access to device features only when a specific action needs it. You can revoke any permission at any time in your phone settings.

• Location (while in use only): showing cargo and routes on the map and, during an active trip, sharing your position with the cargo owner of that order. No background tracking.
• Camera: photographing cargo and documents for listings and verification.
• Photos and files: attaching cargo images, documents and your profile photo.
• Notifications: alerts about new offers, order status updates and chat messages.
• Face ID / fingerprint: quick app unlock. Biometric data is handled by your device’s operating system — we never receive or store it.

• sign-up and sign-in with your phone number and an SMS code;
• publishing cargo and vehicle listings, searching and matching loads;
• connecting cargo owners, carriers and forwarders;
• verifying users and building trust on the Platform;
• displaying routes and tracking active trips;
• sending service notifications;
• user support and answering enquiries;
• keeping the Platform secure and preventing fraud and violations of the Terms of Use;
• analysing and improving the Platform;
• complying with legal obligations.

We do not use your data to show third-party advertising.

We process data on the basis of your consent, the need to perform our agreement with you (the Terms of Use), legal obligations, and our legitimate interests in keeping the Platform secure and improving it.

You may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal.

We do not sell personal data. We disclose it only in the following cases:

• Other users — to the extent needed for a deal: name, profile photo, verification status, rating, your listings and messages; contact details and in-trip location — only to the parties to a specific order.
• Service providers acting on our behalf under confidentiality obligations: hosting and data storage, SMS code delivery, push notifications (Apple Push Notification Service, Firebase Cloud Messaging, Expo), maps (Mapbox), web analytics (Yandex Metrica).
• Public authorities — where expressly required by law or a lawful request.
• A successor — in a reorganisation, merger or sale of the business, subject to the terms of this Policy.

Personal data of citizens of the Republic of Uzbekistan is stored and processed in compliance with the legal requirements on localisation of personal data databases.

We use organisational and technical safeguards: encrypted connections (HTTPS/TLS), storing access tokens in the device’s secure storage, role-based staff access and active session control. You can sign out of other devices at any time in your profile settings.

No method of transmission over the internet is completely secure, but we continuously improve our safeguards and will notify you of incidents as required by law.

Some service providers (such as push notification and map services) may process data outside Uzbekistan. In such cases we transfer only the minimum data necessary and in compliance with the legal requirements on cross-border transfers.

We keep your data while your account is active and for as long as needed for the purposes described in this Policy.

After you delete your account, we delete or anonymise your personal data within 30 days. Certain records may be kept longer where required by law (for example, accounting and tax records) or to resolve disputes and prevent fraud — no longer than the required period. Backups are overwritten within 90 days.

Website enquiries are kept for no more than 1 year unless they lead to a contractual relationship.

You can delete your account and associated data at any time:

• In the app: open Profile → “Delete account” and confirm.
• By email: write to hello@yuk.uz with the subject “Account deletion” and include the phone number linked to your account. We will verify that the request comes from the account owner and complete it within 30 days.

Deletion removes your profile, photos, verification documents, listings, location data and notification tokens. Messages you sent to other users may remain visible to them in anonymised form. Data we are legally required to keep is deleted once the required period expires.

You have the right to:

• be informed about the processing of your data and receive a copy of it;
• have inaccurate or incomplete data corrected;
• have your data deleted or its processing restricted;
• withdraw your consent to processing;
• object to processing where provided by law;
• lodge a complaint with the competent personal data protection authority or a court.

To exercise your rights, email hello@yuk.uz. We will respond within 30 days.

The yuk.uz website uses essential cookies (for example, to remember your language) and Yandex Metrica to collect anonymised visit statistics. Yandex Metrica may use cookies and similar technologies in accordance with Yandex’s privacy policy.

You can disable or delete cookies in your browser settings. The website will keep working, though some features may be limited.

The mobile app does not use advertising identifiers and does not track you across other companies’ apps or websites.

The Platform is intended for professional participants of the freight market and is not intended for anyone under 18. We do not knowingly collect children’s data. If you believe a child has provided us with personal data, contact us and we will delete it.

We may update this Policy. The current version is always available on this page with its effective date. We will notify you of material changes in advance in the app or by other available means.

For any questions about the processing of personal data, contact Trucking Systems LLC: